BACKGROUND
Liz is a customer success leader with more than 10 years of experience in enterprise software, spanning customer success, account management, and service delivery across APAC and Africa. Her career has consistently centred on customer success building genuine, long-term partnerships and delivering measurable outcomes for customers.
Liz’s approach to customer success is relationship-first. She believes the best outcomes come from aligning every engagement to the customer’s desired business outcomes, working hand-in-hand with engineering, professional services, and commercial teams to make sure customers feel heard, supported, and set up to succeed.
She is passionate about supporting emergency services customers and ensuring they gain maximum value from technology that enables safer communities.
RESPONSIBLE FOR
Managing Corvanta’s key customer relationships, ensuring every customer receives proactive support, clear communication, and a partner who advocates for their needs.
WHY CORVANTA
Few roles let you say your work genuinely matters to frontline responders and the people they help. At Corvanta, I get to combine deep customer relationships with mission-critical technology and work with a talented team that takes that responsibility as seriously as I do.
FAVOURITE QUOTE
“It always seems impossible until it’s done.” — Nelson Mandela
Meg has more than a decade of experience as a marketing and brand management expert specialising in the technology communications sector.
During the past five years she has developed a deep understanding of the challenges and opportunities that are unique to Australia and New Zealand’s out-of-hospital care industry, and she played a leading role in the launch of the Corvanta brand.
Meg’s long-term professional engagement with healthcare technology includes working with the Council of Ambulance Authorities, where she has contributed to the Data and Research team’s ongoing efforts to recognise emerging trends and share industry insights. Her experience as a business advocate includes work with the Gold Coast Junior Chamber of Commerce.
She holds a Bachelor of Business, Marketing, and Business Management.
Helping to educate the industry on how technology solutions, which are purpose-built for pre-hospital care, can support first responders as they deliver improved patient outcomes.
I love that our solutions make a difference in people’s lives. There’s something rewarding about seeing our solutions in action. As a bonus, I also get to learn from our global counterparts in every corner of the world.
Always be curious!
Meg has more than a decade of experience as a marketing and brand management expert specialising in the technology communications sector.
During the past five years she has developed a deep understanding of the challenges and opportunities that are unique to Australia and New Zealand’s out-of-hospital care industry, and she played a leading role in the launch of the Corvanta brand.
Meg’s long-term professional engagement with healthcare technology includes working with the Council of Ambulance Authorities, where she has contributed to the Data and Research team’s ongoing efforts to recognise emerging trends and share industry insights. Her experience as a business advocate includes work with the Gold Coast Junior Chamber of Commerce.
She holds a Bachelor of Business, Marketing, and Business Management.
Helping to educate the industry on how technology solutions, which are purpose-built for pre-hospital care, can support first responders as they deliver improved patient outcomes.
I love that our solutions make a difference in people’s lives. There’s something rewarding about seeing our solutions in action. As a bonus, I also get to learn from our global counterparts in every corner of the world.
Always be curious!
Han-Wei is an experienced health professional and leader with more than 20 years of industry experience, most recently as the Health Incident Controller for the COVID-19 Response in Tasmania.
His diverse experiences as a clinician, end user, project manager, ambulance manager, and executive leader contribute to the unique perspectives he brings to his role.
He holds a Bachelor of Nursing, a Post Graduate Diploma in Advanced Clinical Nursing (Intensive Care), a Graduate Diploma in Paramedicine, and a Diploma of Project Management.
Han-Wei has a demonstrated record of successfully implementing and managing complex, mission-critical Computer Aided Dispatch and Mobile Data technology across the emergency services. He remains a practicing Wilderness Paramedic.
Bringing the voice of the customer to everything we do, to ensure we add value to the industry.
Providing technology that helps first responders do their work more safely and efficiently. Helping them focus on the patient rather than the “tech” is the reason I work at Corvanta.
Ice Climbing! I love the mountains, snow, and ice. Using sharp, pointy things to stop you from falling off an ice wall is good for your focus!
Han-Wei is an experienced health professional and leader with more than 20 years of industry experience, most recently as the Health Incident Controller for the COVID-19 Response in Tasmania.
His diverse experiences as a clinician, end user, project manager, ambulance manager, and executive leader contribute to the unique perspectives he brings to his role.
He holds a Bachelor of Nursing, a Post Graduate Diploma in Advanced Clinical Nursing (Intensive Care), a Graduate Diploma in Paramedicine, and a Diploma of Project Management.
Han-Wei has a demonstrated record of successfully implementing and managing complex, mission-critical Computer Aided Dispatch and Mobile Data technology across the emergency services. He remains a practicing Wilderness Paramedic.
Bringing the voice of the customer to everything we do, to ensure we add value to the industry.
Providing technology that helps first responders do their work more safely and efficiently. Helping them focus on the patient rather than the “tech” is the reason I work at Corvanta.
Ice Climbing! I love the mountains, snow, and ice. Using sharp, pointy things to stop you from falling off an ice wall is good for your focus!
Vianna is a dedicated professional services manager with a strong focus on delivering the best outcomes for our partners and contributing to Corvanta’s growth.
Her ability to grow teams, manage complex projects, and support the customer journey has developed over ten years of related roles including Client Services Manager, Senior Project Manager, and Professional Services Manager.
Vianna’s academic and professional experience includes a background in engineering. She holds a Bachelor of Engineering (Honours) in Chemical Engineering from the University of Queensland and specialised in regulatory compliance reporting and emissions assessment as an Environmental Engineer.
Developing our professional services strategy, building strategic client relationships, and delivering successful projects with customer-focused outcomes.
I love drawing upon Corvanta’s unique combination of people, solutions, and expertise to help solve our customers’ current and future challenges.
I’m a massive foodie! I’m trusted to order for the team when we’re out for dinner.
Vianna is a dedicated professional services manager with a strong focus on delivering the best outcomes for our partners and contributing to Corvanta’s growth.
Her ability to grow teams, manage complex projects, and support the customer journey has developed over ten years of related roles including Client Services Manager, Senior Project Manager, and Professional Services Manager.
Vianna’s academic and professional experience includes a background in engineering. She holds a Bachelor of Engineering (Honours) in Chemical Engineering from the University of Queensland and specialised in regulatory compliance reporting and emissions assessment as an Environmental Engineer.
Developing our professional services strategy, building strategic client relationships, and delivering successful projects with customer-focused outcomes.
I love drawing upon Corvanta’s unique combination of people, solutions, and expertise to help solve our customers’ current and future challenges.
I’m a massive foodie! I’m trusted to order for the team when we’re out for dinner.
Corvanta expands with new capabilities focused on three critical priorities for ambulance services: paramedic safety, clinical decision support, and operational efficiency.
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