Business Intelligence
Support better-informed decisions
Corvanta’s Business Intelligence delivers a whole-of-business view to empower better-informed decisions.
Unlike other providers, Corvanta has deep, long-term industry experience to optimise your BI requirements. Out-of-hospital care providers can rely on real-time data to reduce response times and increase resource utilisation efficiency.
Intelligent Meal Break Management
Reduce manual tracking and keep your team focused on operational priorities with intelligent meal break recording and management.
Corvanta’s live, interactive dashboard monitors crew shift and break status in real-time, notifying dispatchers of upcoming penalties and thresholds – maximising operational efficiency and resource utilisation. Ensure compliance with industrial awards and support crew wellbeing, all in one convenient, customisable view.
Dashboards
Your BI possibilities are endless thanks to Corvanta’s flexibility. Ambulance services can customise their preferred dashboards based on real-time data and geographical heat maps.
New and customised analytics are easily produced from multiple data streams to deliver business-critical information.
Our partners have used Corvanta’s BI capabilities to analyse vehicle messaging, response times, total job lengths, and hospital wait times. This data supports resource planning and allocation to determine where and when more resources might be needed
Increased paramedic effectiveness
Our BI provides paramedics en route with crucial real-time intelligence including location, status, and medical conditions.
This allows paramedics to arrive at the scene informed, treat patients accurately, and transport them to the right clinical destination.
Additional data insights that will support your operational outcomes include pre and post-shift procedures and compliance requirements, duress incident analysis, and real-time paramedic wellbeing monitoring.
All data is available for retrospective analysis to inform training programs and updates to processes and procedures.
Clinical handover
Corvanta’s BI solution records every incident’s clinical destination that the patient was transported to.
The data collected includes the number of ambulances waiting to offload and wait times, which helps you to identify trends and investigate the factors influencing them.
Ambulance services can also view which hospitals are underused or overused, supporting improved resource planning to help reduce wait times and ramping.
“With other vendors, it can take you two years to get the message across. Corvanta has lots of experience in this sector and the knowledge they’ve gained is priceless. IT for emergency services is about harnessing the way we work, and I think Corvanta has done that.”
Tim Blake
Operational Support Manager
New South Wales Ambulance Service