Non-Emergency Patient Transport (NEPTS)
Easily manage non-emergency patients
The Corvanta Non-Emergency Patient Transport Solution (NEPTS) is an automated, end-to-end booking software.
Our solution is proven in the healthcare industry, giving you the confidence to apply it to your operations.
It is ideal for out-of-hospital care providers who rely on efficient, flexible schedules to optimise resource utilisation and aid patient flow within the health system.
Patient bookings
Allow call takers to view detailed patient information and assess their individual requirements for vehicle type, mobility aids, carers, and nursing staff so you can make better decisions.
NEPTS provides self-service capabilities and increased autonomy for patients and caregivers to manage bookings and changes on a user-friendly web portal and app.
Patients and caregivers have more control over their personal profiles and trip information, with the ability to view their past and upcoming trips.
The web portal and app provides precise information about the approaching vehicle and patients can even request a pickup. These services are all provided without having to call, creating a highly personalised user experience.
The delegate feature lets family members or medical facilities manage trips on the patient’s behalf.
The closest available vehicle can also be selected to perform immediate booking requests, creating operational efficiencies and minimising empty trips.
Automated schedule optimisation
Simplify trip assignments and easily select the most cost-effective and appropriate transportation method for each patient and trip.
Build efficient schedules for your own vehicles and contracted providers to minimise idle time and maximise resources while still meeting appointment times.
Route optimisation significantly improves point-to-point transport effectiveness and on-time performance, driving efficient vehicle deployment and lower operational costs.
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