Managed Services

Enhance ambulance fleet performance

Our full suite of 24/7 managed services enhances your fleet’s critical communications, minimises operational downtime, and ensures seamless continuity of operations and patient care.

With proactive maintenance, on-site expert support, and asset management, your fleet’s communications will run efficiently so your team can focus on critical operations. 

Our field services deliver preventative and reactive maintenance, installation and de-installation services, onsite Return Materials Authorisation (RMA) repairs, asset management and quality management.

Reactive Maintenance

Our field service experts deliver rapid, effective solutions, ensuring minimal downtime for operational vehicles. Corvanta’s reactive maintenance service includes:

Swift Issue Resolution – Identifying, investigating, and resolving unexpected equipment degradation that requires updates or changes. 

Expert Diagnostics & Repairs – Diagnosing issues, performing repairs, and restoring full equipment functionality. 

Root Cause Analysis – Conducting in-depth investigations to pinpoint underlying issues and implement corrective actions to prevent future occurrences. 

Onsite Technical Support – Providing hands-on assistance with software deployment, updates, and troubleshooting to maintain seamless operations – anywhere, anytime.

Preventative maintenance

We perform all functional inspections and maintenance tasks to optimise hardware and software performance, extending the lifespan of the Critical Communications Hub. Corvanta’s preventative maintenance helps ambulance services through: 

Scheduled Inspections – Regular checks to maintain peak performance and ensure your fleet is always ready for emergency response. 

Scheduled Servicing – Proactive adjustments, hardware updates, and improvements to prevent unexpected failures during critical situations. 

Predictive Maintenance – Using asset performance and data insights to identify trends and potential issues before they impact patient care, ensuring uninterrupted service.

Installation and De-Installation Services

Our team ensures seamless installation of hardware into new or replacement vehicles providing dedicated support for any issues related to the setup, configuration, and deployment of the Critical Communications Hub ensuring your fleet can function reliably.  

Where decommissioning of hardware is required, our field services teams can plan and coordinate the decommissioning, provide onsite support during the shutdown, and perform disassembly and removal activities to maintain compliance and operational efficiency. 

With fast turnaround times and minimal notice required, our streamlined process reduces logistical challenges—eliminating the need for vehicles to be stationed for installation. This not only improves efficiency but also helps minimise costs, keeping your operations running smoothly. 

Additional Capabilities

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