Critical Communications Hub
Real-time information and decision support

Real-time information and decision support
Our Critical Comms Hub is purpose-built for ambulance and deeply integrated with vehicle systems. Unlike traditional MDT’s and standalone apps, the hub provides secure and robust connectivity throughout your entire journey, supporting a faster, safer, more connected response.
Corvanta is ISO accredited with over 20 years of proven Comms Hub success with Australian Ambulance Services.
Key Capabilities
- Multiple Communication Redundancies
- Incident Response App
- Vehicle-To-Everything Communications
- Business Intelligence
- Real-Time Vehicle Telemetry
- Duress
- AI Fatigue Detection
- Automated Vehicle Location (AVL)
- Crew Activated Occupational Violence Cameras
- CAD-Integrated Dispatch and Messaging
- Emergency Routing


Across our customers, 1 in 10 duress activations would not be instantly transmitted without a multi-bearer network

Multiple Communication Redundancies
Stay connected anywhere with 5G, dual modems, and optional geostationary and low earth orbit (LEO) satellite connections. Seamless intelligent network switching and multiple live network connections ensure always active data links and continuous communication with the control room, even in remote areas or mobile blackspots.
High-bandwidth 5G connections can be leveraged across different mobile operators for maximum coverage, and the always available satellite connection serves as a reliable backup in areas with weak or no mobile signal.
Emergency Services Routing
Get to scene quickly with our advanced Emergency Services Routing.
Our contemporary navigation and mapping solution include live traffic updates, lane guidance, and special emergency routing for priority incidents.
Unlike Google Maps, we ensure your drivers take the fastest route, not just the one for commuters. Respond to emergencies with unmatched safety, speed and efficiency.


CAD Integrated Dispatch and Messaging
Escape vendor lock-in with a truly CAD-agnostic dispatch and messaging solution.
The Critical Communications Hub integrates with your choice of CAD to keep crews in contact with the communications centre and informed of every incident update.
Additional Capabilities
Real-time Vehicle Telemetry
Monitor your fleet’s vehicles in real time with data such as vehicle location, oil and coolant temperatures, speed, tyre pressures, and fuel consumption. Fleet managers can access CANbus telemetry and OBD2 diagnostic codes to keep vehicles serviced and performing optimally.
Crew Activated Occupational Violence Cameras
Capture threats to safety and provide enhanced situational awareness for additional responders with integrated safety cameras in and around the vehicle. Crews can trigger a recording of the scene to transmit in real-time to support teams and defuse potential threats.
Duress
Ensure paramedics’ safety with the Critical Communications Hub, featuring soft and hard-wired duress buttons for quick, intuitive activation.
Pair it with Corvanta’s incident response app for support wherever needed.
AI Fatigue Detection
Driver facing cameras track the danger signs of fatigue and distraction so both paramedics and supervisors can be alerted of potential problems before they occur, keeping your workforce and the community safe.
Multi-leg workflow
Streamline multi-leg workflows with optimised routes based on traffic and appointment times.
Efficiently handle clinical appointments, discharges, and waypoints for smoother operations.
Business Intelligence
Corvanta’s dashboards, designed by pre-hospital care experts, provide vital operational and performance data. Track performance statistics, ramping trends, and vehicle faults in real time. Plan maintenance and allocate resources efficiently with a simple, dynamic web-based UI.
Automatic Vehicle Location (AVL)
Know where resources are at all times with the latest precision positioning technology. This service includes dead reckoning so vehicles can be tracked in CAD accurately no matter the terrain, from urban canyons and tunnels to mountains and the outback.
Incident Response App
Pair the Critical Comms Hub with our Incident Response App for a seamless, integrated solution, offering robust communications, automated asset tracking, shift recording, and seamless vehicle log-in, providing paramedics with a complete workflow solution.

“With other vendors, it can take you two years to get the message across. Corvanta has lots of experience in this sector and the knowledge they’ve gained is priceless. IT for emergency services is about harnessing the way we work, and I think Corvanta has done that.”
Tim Blake
Operational Support Manager
New South Wales Ambulance Service

Our Critical Comms Hub is purpose-built for ambulance and deeply integrated with vehicle systems.
Highly customisable, the Critical Communications Hub can be integrated with more than 30 vehicle types, including vans, cars, motorcycles, boats, and snowmobiles.
