Industry Insights

NSW Ambulance Upgrades with Integrated Technology

New South Wales (NSW) Ambulance replaced its legacy hardware and back-end infrastructure with an integrated platform, creating fleet interoperability, improving staff safety and establishing technological flexibility for the future.

NSW Ambulance provides clinical care and health-related transport services to the state’s 7.5 million residents across 801,600 km2, making it the world’s third-largest ambulance service. The service responds to one incident every 28 seconds. NSW Ambulance has been a customer of Corvanta for 15 years.

Corvanta has launched from the former emergency services business within Trapeze.

Transportation Service: Ambulance

Location: Australia

Solution: Corvanta Critical Communications Hub

Background

  • 4,500 employees
  • 1,409 vehicles
  • 801,600 km2 served
  • 3,048 responses to the public daily

Results

  • Anticipated network savings of over $1 million p.a.
  • Anticipated 21% saving on vehicle operating expenditure
  • Guaranteed fleet interoperability
  • Network upgraded to 4GX
  • High user acceptance

 

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