A podcast tackling the biggest challenges in pre-hospital care
The Great Divide Series: bridging the gap between rural and urban ambulance services.
The Great Divide Series: presented by Corvanta and the CAA
Ambulance Insights – AI Chats is a short-form podcast made up of distinct, limited series – each focused on a specific theme relevant to the ambulance sector. Each series features expert voices to drive meaningful conversations and inspire change across the industry.
In this series, hosts Lindsay Mackay ASM and Han-Wei Lee ASM explore the disparities between rural and metropolitan emergency medical services and share strategies to improve equity and access.
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2: Beyond Borders: Improving Global Patient Outcomes
How do we bridge the gap in global ambulance care? From differing service models and overlapping jurisdictions to the realities of workforce distribution and remoteness, these

1: Improving the Barriers to Early Intervention in Cardiac Arrest
How can we improve barriers to early intervention in cardiac arrest? That's what our first guest is here to help us unpack. Tony Walker has nearly

1: The Great Divide Teaser
Tony Walker joins the Ambulance Insights podcast. Professor Tony Walker ASM has nearly four decades of experience in ambulance and emergency services, most recently as Chief
A global conversation
Our global panel, recorded at the CAA Congress in Adelaide, featured a lively discussion on the multifaceted issues that impact emergency medical services across diverse geographical landscapes. Panelists Jason Killens, CEO London Ambulance Service, Nick Nudell, Executive Director, Northeast Colorado Emergency Medical and Trauma and Jordon Emery, CEO, Ambulance Victoria shared their biggest challenges across the UK, Canada and Australia.
“The reality is that partnering and collaborating is the future of ambulance.”
Tony Walker
Former CEO of Ambulance Victoria
“The big challenge is that regional paramedics often feel left out and forgotten because most of the things that are brought into ambulance are brought in with a metropolitan lens. And then paramedics who are working in the country, arguably doing a much harder job most of the time, are left feeling that they’ve been left out of that equation.”
Gayle Christie, Medical Director
St John WA
Meet your hosts
Han-Wei Lee (ASM)
A versatile healthcare leader, Han-Wei has extensive experience in critical care, emergency management, and senior government roles. He has successfully led multi-million-dollar initiatives and managed state-wide health responses during the global pandemic.
Lindsay Mackay ASM
Lindsay is a visionary healthcare leader with over 15 years of international experience. Dedicated to breaking barriers and fostering inclusive excellence, Lindsay has led large-scale cultural transformations and collaborated across the Australian healthcare system to improve health outcomes.